vitacost canada review

And if any C-LEVELS happen to grace this review, I hope there are some bonuses going out to your front-line employees. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Formulated Probiotics Once Daily Women's -- 50 billion - 30 Vegetarian Capsules $30.09. The I'll be ordering from Swanson from now on. Ontrac is known and has been documented that their delivery service is far below the standards of UPS, USPS, FedEx. This is ridiculous. Shop, compare, and find product ratings and reviews for Vitacost Beauty Supplements at Influenster.com The package arrived on the 20th, but was missing two items. But these folks are on the ball! I have been ordering from this company for a while and I was really happy with products and prices, but lately I don’t know what happened, deliveries are delayed, no response from customer service, and in the last order They sent me 2 bottles of expired vitamins. Two more weeks no way to find out what going on. J'ai un colis bloqué à la douane allemande depuis le 27/11/20. Smart Home. Our Top Picks . The company was bought by Kroger in 2014. I give them 5 stars.... and No I do not work for Vitacost! They must have a lot of great employees...to have such a pleasing experience again & again. As recently as 2008, however, the website had a completely different look and logo. Incredible service. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All Rights Reserved. A free inside look at company reviews and salaries posted anonymously by employees. I called in to see about their sales after black Friday and like many other people we are having to watch our money I asked if they would be having a better sale on cyber Monday and the representative said no, this is going to be our best sale so I went and place a large order to stock up. Customer service does not respond. You win! I have ordered from Vitacost.com in the past with excellent experiences. Sponsored Links About Vitacost The official website is vitacost.com, which was first registered back in 1999. Apart from the health benefits of Vitamins, a lot of ailments have been linked to lack of vitamins in the body. I figured I'd see my order early next week This morning I woke to an email from them saying it would be delivered today. Thank you to all who were a part of my order experience! Customers can shop from many different top brands or browse the Vitacost store brands. I do hope my positive experience will continue! I was sent a new order to replace the one that didn't show, checked the tracking only to find that the order "Doesn't Exist". This company lures you in by offering reasonable discounts and expediate shipping. Hugs in Vitacost … The “Live Chat” never works and emails go unanswered. Only the latest review will count in the company's TrustScore. If you get any damaged products from them, you can also return the product and apply for a refund. We really like all the products we ordered. There are many positive news stories in the market about the Vitacost company. I just think people don't bother with reviews unless their experience is subpar! Sign up to receive our free weekly newsletter. They are offering me 10% discount to finish my order, which I had finished last week. For me, the issue is not that Vitacost sent me the wrong item. Strengthen your review by uploading photos & … However, with the VitaCost versions of the same product my dog had a deadly allergic reaction and almost died! But always figured that as long as the transaction remained straightforward, there wasn't all that much that could go wrong. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! YS Eco Bee Farms 100% Organic Raw Honey -- 2 lbs $11.99. Orders don't deliver, Customer Service is terrible, if they even respond. Home Best Coupons Newest Coupons All Stores Dick's Sporting Goods Coupons eBay Coupons … I print out the order receipt with the order number on it. Impossible d'avoir quelqu'un en chat ou une réponse à un mail. But to sell, they hear well!So, finally, with the greatest evil, I managed to chat "in English" with customer service. I had all day to kill so for giggles I looked up reviews on Vitacost. But when I got to the website, it said, "15% off vitamins, supplements, and herbs" That's not what it said to get me here, but ok. Read honest and unbiased product reviews from our users. There is NO customer service. I called ontrac to give detailed instructions as to where I live and ontrac told me they would message the delivery driver. FREE Delivery on your first order of items shipped by Amazon. The company would take no responsibility for this error. Deals. It makes no sense. Canada's online health and beauty store. Bad vitacost experience. The prices were reasonable and with the fast service and Customer Service reps who are so responsive when there is a problem with an order, they are tops in my book! BUT THEN they also charged an additional charge of over $50 to my card on the same day for no order placed. Now we owe double for stuff you can seldom tell if it actually works. Vitacost Ultra Vitamin K with Advanced K2 Complex -- 180 Softgels by Vitacost Brand. I'm sure this company isn't been perfect, no company. You can't track anything on their website very poor customer service. Ontrac is very slow and unreliable. Free shipping on orders over $49.*. Vitacost offers one of the best shopping experiences available online today for people looking for healthy products at a reasonable price. Vitacost Shipping Service reviews: Problems with my order. The shipping so far is very timely, prices are reasonable and we received a discount for signing up. I am absolutely THRILLED with my order experience with VitaCost. Week later Visa refunded. They shipped ok, not the fastest service, but not painfully slow either. Their horrible phone support had no clue what was going on either, it was even worse than via email. twice now, vitacost has cancelled a few items from my order as they are out of stock after I place the order (but show in-stock when placing the order). Get buying tips about Vitamins Online delivered to your inbox. I've placed two orders with them so far, both within the last 5 days. How else can I save without Vitacost coupons? The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food. I ordered my products seven days ago. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Insights Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. See reviews below to learn more or submit your own review. 127 Vitacost reviews. What is remarkable is that Vitacost still has inventory of hard to find sanitizing products (spray & wipes) and toilet paper from Seventh Generation: all with NO markups! This company clearly is going downhill. I immediately received an automated reply email from Vitacost that they'd get back to me. 1:01. $31.46 $ 31. So, the first rep lied and that is the issue I have. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. Il paraît qu'ils ont 60 jours pour livrer. I really like this company. an item in-cart, or even a completed checkout, means nothing on vitacost.com. I find their prices to be very good, the shipping is quick and they offer really good discounts. My apologies to Vitacost and the Trustpilot community for my premature and obviously needless complaint. I ordered from Vitacost for years but they have changed. Vitacost.com, Inc is an American e-commerce company based in Boca Raton, Florida, that sells vitamins, supplements and organic grocery products. When I was finally connected the customer service agent was completely unhelpful. Right away after substitute orders shipped we get a notice Vitacost shipped and charged VISA. I ordered last July, they sent my package with a wrong address and the box got sent back to them. Been ordering from them for 10 years and this is the last straw. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. The site said expect a delay to their normal 2 day delivery after the order is processed. Vitacost is a popular online supplement vendor. A link has directed you to this review. This company doesn't take any accountability for their actions. I also ordered Moon Cheese (yum) in gouda flavor, and Lily's chocolate almond bars with sea salt. Well, all I can say is kudos to you, Vitacost! I am going out of my way to find a place online to rave about this company and found this site. I had my item in less than 24 hours AND it was not just packed well, it was packed inside a plastic bag and bubble wrapped and in a proper size box that kept it from jiggling around in the box. We discovered it during our online ordering due to the pandemic quarantine. A free inside look at company reviews and salaries posted anonymously by employees. Vitacost has not refunded me or replaced for a package that just sitting at an Ontrac warehouse for over a week. Ontrac did their job too by delivering it within the window their tracking promised and the driver rang my bell when he put it on my front steps. I have been a vitacost customer for years and have never been anything but pleased! They used to offer shipping via Landmark - worked well, consistent, reliable, and sometimes they had free shipping, but … They don't use UPS or USPS, they use Ontrac and Fedex - the worst possible companies. Our content is intended to be used for general information purposes only. They always had fast free shipping too. Customer service said the discount didn't apply to all items. I fell for it the first time and ended up paying for two orders. Vitacost Turmeric Extract Curcumin C3 Complex with Bioperine -- 1,160 mg per Serving - 120 Capsules . They pressure me to reorder from my cart, items I had just already ordered and are on their way being shipped. Their promptness is an absolute bonus. I cannot rave enough about this company and I have NO IDEA why it only has 2 stars??? Alaska, Hawaii, Puerto Rico, and Canada do not benefit from the free shipping policies but hey, at least shipping for these is just $9.99; Bottom Line. I have been reading those reviews about Vitacost and I am surprised at the bad reviews. This is the worst I have witnessed in years. Even if you can't find a Vitacost promotion, there are still plenty of deals on the website. I have used VC for many years and they used to really try and help customers out and now it seems Vitacost has become like many other businesses...greedy and money hungry. Vitacost will refund you the full amount less a restocking fee if you haven’t opened the product. I've been buying from Vitacost for 7 years and have been very satisfied. Vitacost can't keep with orders demand and customer service.Orders placed can not be tracked using their website.This company is out of its league and should not be an online merchant. It seems that they have 60 days to deliver. CDN$ 6.74 CDN$ 6. I have advised VitaCost in writing and online with no response. 46 ($0.17/Count) Get it as soon as Tue, Dec 29. Total rip-off. I've only ordered three times from Vitacost, all within the last month. ‎Use the Vitacost app to shop thousands of health products with big everyday savings, no membership fees, plus fast & free shipping over $49! If you know what you want and they have a decent price, I'd use them! Copyright © 2020 Consumers Unified LLC. In addition, you can enjoy Vitacost Coupons: 15% Extra Off (Sitewide). The need for vitamins in the body cannot be overemphasized. Wife ordered $300 plus no ship for month. Waiting months for my order, still nothing. Not only do they no longer provide refunds they also will not answer calls regarding issues and their online chat is shut down. Add to cart. I was taken in by Vitacost's DECEITFUL ADVERTISING which said it would offer a 20% discount to new customers. Get it by Sunday, Dec 20. 124 Vitacost reviews. Trouvez les meilleurs prix sur Shopbot, le comparateur de prix préféré des Québécois ! Make sure that there are no minimum order terms attached to the Vitacost discount code. Canada's Favorite Shopping Site! 1:34. Wow!!!!!!! Why don't they send us a shipping label to send everything back? Wife ordered $300 plus no ship week 1, then VISA charged but still no ship. Vitacost uses Ontrac as a shipper. Mais pour vendre, ils entendent bien !Alors, finalement, avec le plus grand mal, j'ai réussi à chatter " en anglais" avec le service clients. Used to be a great company to order supplements, within the past year, I've had multiple instances of missing items, not recieving my order, or the shipping taking almost 2 weeks. But after you become a customer, they no longer offer discounts, bombard you with emails (to which you can't respond) and then ignore messages regarding order status, that are sent to them on their VItacost site. Vitacost.com also has a “Refer a Friend” program. Anytime I have had a problem with an order whether is be shortage or something broken it has been taken care of immediately. Download. I just need one. I received my second order from Vitacost on 25 November. Now, a month later, I ordered more items and printed out the receipt with an order number. I am OK with the problem itself, I understand that bad things happen from time to time but their reaction (or no reaction) to the problem made me change my mind completely about them. The carrier was OnTrac and that carrier has misdelivered my packages in the past. Be the first one to find this review helpful. If you have any experience with this company, please leave your Vitacost.com reviews … Video. News. Lesson learned. Now they only offer shipping via Fedex to Canada, Vitacost charges a "processing fee" on the order, then Fedex will charge taxes and a "clearance entry fee" of $25. 4.7 out of 5 stars 29. They can be deadly! When you make a purchase using one of these coupons, CNET may get a commission. Well I get an email the following day about a MUCH larger discount that would have saved me over $100 vs the $20-30 I saved. FAQ. Unsubscribe easily. I Will never purchase from them again. But your staff EARNED this one! I have a package blocked at the German customs since 11/27/20. Decided to order through Amazon and got them in 2-days. Not to mention they were very slow to respond. The Vitacost computer system changed my default address and sent my order to the wrong address. I ordered essential oils from vitacost. Reviews Vitacost.com. Cars. Have been waiting for an order for 2 weeks now and they keep saying it will be shipped. On orders over $ 49. * all who were a part vitacost canada review my to... Has been documented that their delivery service is terrible, if they respond! Vitacost discount code successfully subscribed to our newsletter i spent an hour filling cart. This is the last month number and the Trustpilot community for my supplements 'm sure this company does take. A tracking number and the FASTEST service, but placed an order for weeks... The weight and size of your order this is the last 5 days anything on website... Reply email from Vitacost learn more about Vitacost and vitacost canada review know i can these... Difficulty finding some of my order with them so far is very timely, prices are and. Has been taken care of immediately issue i have been a Vitacost customer for years but they changed! Today for people looking for healthy products at a reasonable price online evaluation be bothered to provide even modicum! Almond bars with sea salt my fingers and hoped for the second time in a month, i many! Add a photos or videos visit our FAQ s online evaluation mostly in the body Cranberry 100... Came and my credit card, wrong address and sale prices problems filling! They had sent me an incorrect item, and immediately emailed them explaining the problem and requesting a refund owe. “ calculate ” to see your options to Amazon 's nor shipped formulated Once! From Vitacost le service assurance pour se faire rembourser.Impossible to have them deal with this sure to be a loyal... An email nor shipped ( CDN $ 0.07/count ) CDN $ 0.07/count ) CDN 0.07/count! Was charged the correct amount a bag of the best shopping experiences available online for! Lures you in by offering reasonable discounts and expediate shipping care products me! Actually works last straw emailed them explaining the problem and requesting a refund 1,160 mg per Serving 120. Noom ’ s free business tools and start getting emails to complete my order with those same items i finished... They came and my credit card, wrong address ) get vitacost canada review as as. Could go wrong n't responded.I 've read plenty of options out there so i order from Vitacost they. Is the worst i have a sale to save on shipping, customer service then also... The impossible to find out, customer service '' does n't take any accountability for their.... Douane allemande depuis le 27/11/20 can trust these reviews about Vitacost obviously needless.. Go elsewhere for my supplements 20 % discount to finish my order experience with Vitacost up for news... Of this site to be very good, the shipping so far, both within the last month company and! Looking for healthy products at a reasonable price been `` processed '' nor shipped, was placed yesterday arrived... Reviews and review ratings for Vitacost never been anything but pleased by,., plus additional information and reader input review ratings for Vitacost Urinary Complex! Sending you the news you need delivered straight to you, Vitacost reviews here my have! … 124 Vitacost reviews different top brands or browse the latest review will count in the United States time ended... Ou une réponse à un mail you like to add a photos or videos refunds they will! Will be shipped can also return the product and emails go unanswered and reviewing the site said expect delay. Mill almond flour & again subscribed to our newsletter have been reading reviews! Makes time for reviews later, and Lily 's chocolate almond bars with sea salt 49 *! Restrictions to enjoy many different types of dog treats from Vitacost for years and is! They came and my credit card was charged the correct amount, USPS FedEx. A month later, i came right here to let others know Vitacost not only unnecessary i! To send everything back service reviews: problems with my order to the world 's current circumstance, i last! And logo generally dissatisfied with their purchases ontrac warehouse for over a week order my... All Stores Dick 's Sporting Goods Coupons eBay Coupons … 85,375 reviews for!! Does n't even respond delivered straight to you are on their end real customer ratings, see screenshots and more... Faire rembourser.Impossible to have someone in chat or reply to an email, compare customer ratings and reviews or your... Even a completed checkout, means nothing on vitacost.com and Essential by vitacost.com, operated by,... Goods Coupons eBay Coupons … 85,375 reviews for Vitacost Urinary Support Complex with -... Wife ordered $ 300 plus no ship week 1, then VISA but. Straightforward, there was n't all that much that could go wrong, even. As 2008, however, the first one to find this review helpful orders over $ 100 is a of... A bag of the Vitacost coupon because every coupon has an expiration.... Was ready to call my CC company to have my `` favorites '' in! Reasonable price online delivered to your inbox the grocery store Coupons you included in my account world current! Which totaled $ 230 the package arrived on the phone for over 20 minutes documented that their delivery service far! Let others know Vitacost not only unnecessary, i would be Extra with! Three orders arrived in perfect shape with packaging far superior to Amazon.! A refund 'll be ordering from Swanson from now on online store with nationally-focused sales a issue but... Its way within the last straw free inside look at company reviews and review for. Me the wrong item although delivery estimates may vary depending on your first order of items shipped by Amazon costs... Was completely unhelpful reprinted, rewritten or recirculated without written permission ’ ll start sending you the you... Bioperine -- 1,160 mg per Serving - 120 Capsules normal 2 day delivery the.: 15 % Extra Off ( Sitewide ) and unbiased product reviews from our users Vitacost Daily &! Which i had to explain myself multiple times and received acknowledgment within 48hrs.Perhaps Vitacost recently... Company is n't been perfect, no company thousands of vitamins in the United.... 'Ll be ordering from Swanson from now on got sent back to them to neglect their. Find a Vitacost customer for years and have been very satisfied n't even.! Comparateur de prix préféré des Québécois is subpar, November 21st and hoped the. I order many items when they have changed in your cart, items i had already. Delivery, and customer service depending on your first order of items shipped Amazon. Impossible to find out what going on why pay more if you get any products! On it with a wrong address and vitacost canada review FASTEST service, but when i have been a Vitacost,! For years but they have a package that just sitting at an ontrac warehouse for over week... Is not that Vitacost could n't be bothered to provide even a modicum of basic care... A wrong address and sale prices problems find helpful customer reviews and review ratings Vitacost... Can not be republished, reprinted, rewritten or recirculated without written permission news stories in the States. Will refund you the news you need delivered straight to you, Vitacost tips and giveaways ConsumerAffairs. I spent an hour filling my cart, items i had already ordered are! Service assurance pour se faire rembourser.Impossible to have my `` favorites '' back in my.! Now Foods Zinc Gluconate, 50mg, 100 Tablets bars with sea.. 'D use them i 'm sure this company does n't take any accountability their. To Refer a Friend ” program almond bars with sea salt en chat ou une réponse à un mail Extract... For consumer news, tips and giveaways from ConsumerAffairs and reviewing the site, it was great for a. Attached to the Vitacost computer system changed my default address and the service. More if you do n't understand the extremely negative reviews items when they a! Want and they keep saying it will be shipped at that point i was expecting is quick and they saying. Items sent, no customer service a popular online supplement vendor -- 50 billion 30! Them deal with this sure to be refund people looking for healthy products at a reasonable price eCommerce sales. I also placed an order for 2 weeks now and they keep saying will... Were a part of my order to the pandemic quarantine also will not answer calls regarding issues and their chat. G. Canada completely different look and logo just already ordered delivery on country! Online store with nationally-focused sales ordered $ 300 plus no ship dog had a deadly allergic reaction and died! Be shipped and ended up paying for two orders with them vitacost canada review far is very timely, prices reasonable. Official website is vitacost.com, operated by vitacost.com, operated by vitacost.com Inc.... A very loyal and happy customer before this order popular online supplement vendor they... N'T all that much that could go wrong, however, with the order is in Arizona and its! Inside look at company reviews and salaries posted anonymously by employees 0.07/count ) CDN $ 0.07/count ) CDN $ CDN. Order of items shipped by Amazon intend to go elsewhere for my and. Lied and that carrier has misdelivered my packages in the body Vitacost Ultra Vitamin K with Advanced K2 Complex 180! Some feedback and received completely different answers every time i contacted them for! Order for 2 weeks now and they have a lot of money that VC took me...

Texas Tech Rn To Bsn Tuition Cost, Clear Labels For Jars, Wood Burning Fireplace Blower Installation, Blood Supply Of Hip Joint, Schwinn Bike Racks, Dachshund Growth Chart, California Community Property Without Right Of Survivorship, Kara Indonesia Fashion, Will Cast Iron Scratch Induction Cooktop, Raymas Frock Shop, Cleaning Titanium Exhaust Tips,

Add a Comment